SHIP AND DELIVERY POLICY
All products will typically be delivered between 3-7 business days, depending on the delivery location. Any consumer not receiving products within the stipulated time period may request a refund or request for the products to be sent again. Standard shipping includes a shipping fee of 15 additional rupees per every 500 grams of gross weight. This will be calculated and included in the cost before you input personal/credit card information. Taxes are included in the price of the product and there will be no additional amounts added to the total.
REFUND POLICY
If any consumer is not satisfied with the product(s) received, a refund can be applied for via email, which will be responded to within a maximum of 3 business days. Not all consumers may receive a refund, which will be awarded on a case-by-case basis. Any consumer receiving a faulty or flawed product will receive a full refund upon receipt of proof of the flaw/error.
CANCEL AND RETURN POLICY
TERMS & CONDITIONS
All food products are nonreturnable. If an order is cancelled within 24 hours of its being placed, a full refund can be requested via email. Consumers will receive a response within a maximum of 3 business days.
We are pleased to welcome you with us at www.earthspired.com.This Website/App is owned and operated by Mrida Greens & Development Private Limited, which has its registered office in New Delhi, India. The following are the Terms and Conditions, read along with the Privacy Policy, that govern your purchase and use of the products and services (the “Products”) from Earthspired.com, and constitute a legally binding agreement between you (“the Customer”, the “User”) and earthspired.com. As per the terms of the Information Technology Act of 2000, this document is an electronic record. Being generated by a computing system, it does not require any physical or digital signatures. By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to www.earthspired.com or the app, you’re deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you employ this Website/App, please read these Terms carefully as you agree to be bound by them. If you don’t intend to accept these Terms and Conditions, please don’t use this App/Website.
1. CREATING AN ACCOUNT:
1.1 To use certain features of the Website/App (e.g., ordering Products, posting ratings/reviews, receiving e-newsletters), you need to set up an account with www.earthspired.com and put certain data about yourself as prompted by the Customer Information form, including, your name, gender, email address, an account password, mobile number and billing/shipping address, Date of Birth. All of your registration information is protected by our Privacy Policy.
1.2 You represent and warrant that the data you submit during registration is all truthful and accurate and that you will maintain the accuracy of any such information.
1.3 Your Account username and password are personal to you. You’ll not transfer your account, and you will be responsible for every activity associated with your Account.
1.4 earthspired.com won’t be liable for any loss or damages due to your failure to maintain the confidentiality of your account credentials. If you are doubtful about the unauthorized use of your account, you shall immediately notify earthspired.com.
1.5 It’s your responsibility to keep your email address up to date on your account setup at earthspired.com /app to make it easier for us to communicate with you electronically in a time of need.
1.6 By creating this account, you allow us to communicate with you on electronic media and send you information via email, telephone, SMS and chat. If you, at any time, wish to discontinue receiving communications from us, you can contact us by email.
PRIVACY POLICY
2.1 Your personally identifiable information is going to be used in accordance with the Privacy Policy we abide by. To know more about our practices on how we collect, use and disclose your personally identifiable information, please refer to our Privacy Policy, which also governs your visit to earthspired.com
2.2 We understand the privacy of all information you provide is of primary importance. We at Earthspired.com do everything possible to use it carefully and sensibly. This information isn’t shared with other companies or third-party service providers.